Terms and Conditions

Welcome to our online store. These Terms and Conditions (“Terms”) govern your use of our website, products, and services provided via our WooCommerce platform. Please read them carefully before placing any order or using our website. By accessing or using our site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use this website.

1. Introduction
This website is operated by Forsyth Cosplay. Throughout the site, the terms “we”, “us” and “our” refer to Forsyth Cosplay. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

2. General Conditions
• You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
• We reserve the right to refuse service to anyone for any reason at any time.
• You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

3. Products or Services
• Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our return policy.
• We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
• We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
• We reserve the right to limit the quantities of any products or services that we offer.
• All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.

4. Orders and Payment
• All orders placed through our website are subject to availability and confirmation of the order price.
• Prices for our products are subject to change without notice.
• We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
• In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
• We accept payments via methods presented at checkout. All payment information must be accurate and complete. You authorise us to charge your designated payment method for the total order amount.

5. Shipping and Delivery
• We will ship products to the address specified in your order, provided the address is valid and complete.
• Delivery times stated on our website are estimates and not guaranteed. Shipping delays may occur due to unforeseen circumstances.
• You are responsible for providing accurate shipping information. We are not responsible for lost or delayed shipments caused by incorrect address details provided by you.
• Once your order has shipped, you will receive a confirmation email with tracking information, if available.
• Risk of loss passes to you upon delivery of the product to the carrier.

6. Returns and Refunds
• Our Return & Refund Policy, available on a separate page, forms part of these Terms and should be read in conjunction.
• Products may be returned within a specified period from the date of delivery, provided they are unused, in original packaging, and with proof of purchase.
• Certain items such as perishable goods, custom items, or personal care products may not be eligible for return.
• Refunds will be processed to the original method of payment once we receive and inspect the returned item(s).
• Shipping costs for returns may be the responsibility of the customer, unless otherwise stated.

7. User Accounts
• You may register for an account with our website. You are responsible for maintaining the confidentiality of your account information and password.
• You agree to notify us immediately of any unauthorised use of your account or breach of security.
• We reserve the right to terminate accounts, remove or edit content, or cancel orders at our sole discretion.

8. Intellectual Property
• All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Forsyth Cosplay or its content suppliers and is protected by international copyright laws.
• You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.

9. Limitation of Liability
• We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
• You expressly agree that your use of, or inability to use, the service is at your sole risk.
• In no case shall Forsyth Cosplay, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.


10. Indemnification
• You agree to indemnify, defend and hold harmless Forsyth Cosplay and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.


11. Third-Party Links
• Certain content, products, and services available via our Service may include materials from third-parties.
• Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.


12. Privacy Policy
• Your submission of personal information through the store is governed by our Privacy Policy, available on our website.


13. Changes to Terms and Conditions
• We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
• Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.


14. Governing Law
• These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.


15. Contact Information
• Questions about the Terms and Conditions should be sent to us at info@forsythcosplay.com 
By using our site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for shopping with Forsyth Cosplay.